FAQ

Frequently Asked Questions

1What payment methods are accepted at Cobalto Amalfi?
We accept payments via credit card (Visa, MasterCard, American Express), PayPal.
2What are the delivery times for ordered products?
Delivery times depend on your location and the selected shipping method. Typically, standard deliveries take from 3 to 7 business days.
3Can I return or exchange a product if I am not satisfied?
Yes, we accept returns within 30 days of purchase. For more information on our return and replacement policies, please consult our return policy page.
4How can I contact Cobalto Amalfi's customer service?
You can contact our customer service by email at info@cobaltoamalfi.it or through our online contact form. We will respond to your inquiries within 24 business hours.
5What security measures are adopted to protect my personal data during online purchases?
We are committed to safeguarding the privacy of our customers. We use advanced security protocols to ensure that your personal information is secure during the purchasing process. For further details, please consult our privacy policy.
6How can I track the status of my order?
Once you have placed an order, you will receive a confirmation email with a tracking number. You can use this number to track the status of your shipment on our website or the courier's website.
7Can I modify or cancel my order after it has been placed?
You can modify or cancel your order within a certain timeframe after purchase. However, once the order has been processed, it is not possible to make changes. Please contact us as soon as possible if you wish to make changes.
8Where can I find more information about your products and their features?
You can find details about our products, including descriptions, dimensions, materials, and other relevant information, on the individual product pages in our online store.